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Atlantis, The Palm Hotel Dubai, Dubai

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From644US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Crescent Road, Dubai, United Arab Emirates

Atlantis, The Palm is a prestigious resort located on Palm Jumeirah, the world's largest man-made island. Known for its underwater theme, the hotel features a striking lobby adorned with a ceiling-high multicolored glass sculpture. Its unique offerings include complimentary access to Aquaventure Waterpark and The Lost Chambers Aquarium.

Location

Atlantis, The Palm is strategically situated on Palm Jumeirah, offering easy access to local attractions. The hotel is approximately 1.5 miles from the Atlantis Aquaventure Waterpark and a short distance from the iconic Lost Chambers Aquarium. Transportation options include private transfers and nearby public transport connections.

Rooms

The rooms at Atlantis, The Palm showcase a blend of luxury and Arabian-inspired décor. Some accommodations include large terraces that provide panoramic views of the Palm or oversized spa baths in their bathrooms. Signature suites, such as the exclusive Bridge Suite, feature captivating views directly into marine habitats.

Eat & Drink

The resort offers a diverse array of dining options, including the award-winning Nobu, serving contemporary Japanese cuisine with Arabian influences. Guests can savor authentic Cantonese cuisine at Hakkasan or enjoy British gastropub fare at Gordon Ramsay's Bread Street Kitchen. Breakfast showcases a wide variety, from pork sausages and deep-fried maki to Indian poori.

Leisure & Business

Guests benefit from numerous leisure facilities, including two pools, water sports, and wellness retreats like the AWAKEN Spa. The hotel includes a large designer gym, boot camps at ShuiQi Spa, and access to the Kids Club for younger visitors. Business travelers can access conference facilities near the lobby.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Palm King Room
Max:
3 persons
45 m² 
Bed options:
1 King Size Bed
Air conditioning
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Imperial Queen Room
Max:
2 persons
45 m² 
Bed options:
1 King Size Bed
Air conditioning
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Imperial Queen Room
Max:
2 persons
45 m² 
Bed options:
1 King Size Bed
Air conditioning
Check Prices
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Getting around

A list of all available modes of transport

City Center
Dubai 10.9 mi
Airports
Dubai Creek SPB (DCG) 21.5 mi
Al Maktoum International (DWC) 31.2 mi
Train
Business Bay Station 10.8 mi
Metro stations
Nakheel 3.9 mi
DAMAC Properties 3.9 mi
Bus
Bus stop 3.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Locker room
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Diving
  • Snorkeling
  • Horseback riding
  • Tennis court
  • Golf course
  • Table tennis
  • Yoga class
  • Sports trainer
  • Fishing

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Stores/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Playpen
  • Children's buffet
  • Board games
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Infinity pool
  • Heated swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Crescent Road, Dubai, United Arab Emirates
Map view
street view
Crescent Road, Dubai, United Arab Emirates
Nearby
Spa Center
ShuiQi Spa and Fitness
300 ft
Beach
Imperial Beach Club
700 ft
Restaurants
Kaleidoscope
200 ft
Crescent Dr Atlantis The Palm Hotel
Hakkasan Dubai
0 ft
Crescent Road
Ossiano
100 ft
Crescent Rd Atlantis
Platos
3000 ft
Crescent Dr Atlantis
Saffron
900 ft
Crescent Dr Atlantis
Ayamna
100 ft
Crescent road The Palm Atlantis
The Shore
400 ft
Crescent Dr Atlantis
Seafire Steakhouse
4000 ft
Crescent Dr Atlantis
Poseidon Cafe
2900 ft
3 Crescent East Palm Jumeirah
Gordon Ramsay's Bread Street Kitchen
4000 ft
Atlantis The Palm

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Beautiful Views
Fantastic Dining
Smell of Food Leftovers
Isolated Location
7.6/10
Very good
Rooms
7.5
Location
7.9
Service
7.5
Dining
8.1
Guest reviews
7.6/10
based on 30 review
9.2
9.2/10based on 18809 review
John
United Kingdom, April  2024
7.8/10

The hotel offers beautiful views from clean rooms, but the smell of food leftovers was noticeable. Despite this, the staff was accommodating, granting us a room upgrade treat. The location, though a bit isolated from Dubai's main attractions, was packed with organized activities. The dining experience had a huge selection of fantastic food, while the facilities were top-notch.

Rooms
7.0
The rooms were clean and good-sized with beautiful views.
Service
9.0
The staff was very friendly and accommodating, providing a room upgrade treat.
Location
6.0
The location, although a bit far from Dubai's main attractions, offered plenty of organized activities.
Dining
8.0
The dining experience was fantastic with a huge selection of delicious food.
Facilities
9.0
The hotel's facilities were top-notch.
Beautiful Views
Smell of Food Leftovers
Rosemary
United Kingdom, April  2024
7.8/10

The hotel is superbly located with phenomenal restaurants nearby. The rooms were decent, but nothing extraordinary, and there were some leftovers and no spare water bottles. Service was exceptional, with special thanks to Wave House and Sidney, making our holiday perfect. The location is fantastic for relaxation and activities, although some improvements could be made to the club facilities. The dining experience was enjoyable overall but lacked in taste and variety.

Rooms
7.0
The rooms were alright, nothing extraordinary, and there were some food leftovers without spare water bottles.
Service
9.0
The service was exceptional, especially thanks to Wave House and Sidney.
Location
8.0
The location is brilliant with lots of activities nearby, but some improvements could enhance the club facilities.
Dining
7.0
The dining experience was enjoyable overall but lacked in taste and variety.
Facilities
8.0
The hotel offers various facilities to ensure a comfortable stay.
Alan
United Kingdom, April  2024
9.2/10

I had a wonderful stay at this hotel. The rooms were spacious, clean, and comfortable, offering great views of the palm. The staff was incredibly friendly and made my experience spectacular. I would recommend this hotel to anyone.

Rooms
10.0
The rooms were spectacular, comfortable, and clean with great views of the palm.
Service
9.0
The staff were ever so friendly and made me feel at home throughout my stay.
Location
8.0
The location was very nice, with easy access to attractions, restaurants, and good infrastructure.
Dining
10.0
The dining experience was the Best Ever, with delicious food and excellent service.
Facilities
9.0
The hotel offered a range of facilities from room service to valet parking, making my stay convenient and enjoyable.
Andy
United Kingdom, March  2024
6.8/10

I was promised the nicest room, which turned out to be old-fashioned and not as expected. The rooms were fairly clean but outdated. Housekeeping service never arrived, a letdown. The hotel staff at the waterpark were helpful, with Sohail standing out. However, some services like room cleaning were disappointing, lacking the expected quality. The location, though beautiful and well-maintained, required frequent taxi rides to reach Dubai's attractions. The dining experience at Kaleidoscope within the hotel was grand but had some quality compromises. Despite some drawbacks, the hotel offers a quiet getaway and is splendidly kept. Breakfast could get chaotic due to a main restaurant closure, affecting the overall atmosphere.

Rooms
6.0
The rooms are fairly clean but very old-fashioned, not meeting expectations.
Service
7.0
The staff at the waterpark were helpful, with standout service from Sohail. However, some services like room cleaning fell short of expected standards.
Location
8.0
The location is splendid and well-maintained, offering a quiet getaway but requiring taxi rides to reach Dubai attractions.
Dining
7.0
The dining experience at Kaleidoscope had an amazing selection but compromised quality. Limited dining timings during Ramadan were not reserved for fasting guests.
Facilities
6.0
Facilities were adequate but could be improved in terms of service quality.
Daniel
United Kingdom, March  2024
6.6/10

The hotel had a very dirty room, especially the bathroom, which was not cleaned properly. However, the lockers and changing rooms were convenient. The location at Bread Street was ideal for early morning activities.

Rooms
5.0
The room was very dirty, especially the bathroom.
Service
7.0
The staff were friendly and helpful.
Location
8.0
The area at Bread Street was great for early morning activities.
Dining
8.0
The dining was enjoyable with a variety of food from different parts of the world.
Facilities
7.0
The facilities were convenient for my stay.
David
United Kingdom, March  2024
8.8/10

The hotel offers rooms with a royal touch to details and high attention to all needs, albeit not the larger ones I expected. The room names of the fish added an educational and exciting touch for kids. The service is top-notch, especially in assisting with bookings, although there was an unexpected charge during our absence. The location is exceptional, with breathtaking views of the sea and city, ideal for a resort stay. The dining experience at the Imperial Club Lounge was extensive and amazing. The facilities are remarkable, with a fantastic aquarium and NOBU restaurant.

Rooms
8.0
The rooms had a royal touch to details and were educational and exciting for kids.
Service
9.0
The service is very helpful and professional, with exceptional assistance and a welcoming smile.
Location
9.0
The location is exceptional, offering breathtaking views of the sea and city, perfect for a resort stay.
Dining
9.0
The dining experience at the Imperial Club Lounge was extensive and amazing.
Facilities
9.0
The facilities are remarkable, especially the fantastic aquarium and NOBU restaurant.
Alfred
United Kingdom, February  2024
7.2/10

My stay at the hotel was a great value for money. The rooms were spacious and extremely clean, offering a comfortable night's sleep. While the hotel is very quiet, I found the lobby to be overly busy resembling a shopping mall, which was a bit overwhelming. The staff provided friendly service, although there was a hiccup with not being informed about ongoing renovations causing noise disturbance. Overall, the location was good, being close to shops, but the common areas felt overcrowded at times.

Rooms
8.0
I was impressed by the spacious and extremely clean rooms.
Service
7.0
The service provided by the staff, including Sam and the team at One Boulevard, was friendly and they managed all my inquiries well. However, there was an issue with not being informed about renovations causing disturbance.
Location
7.0
The hotel's location is convenient, being close to shops, but it can feel crowded at times.
Dining
6.0
The dining experience had a good selection, but the food itself was just okay. There were chaotic queues, and the service was slow at times.
Facilities
8.0
The hotel offers a variety of facilities like room service, car hire, and laundry, catering to diverse needs.
Paul
United Kingdom, February  2024
9.2/10

I was thrilled with the rooms that gave me access to both the aquaventure pool and the royal pool, and having breakfast included was a real treat. Plus, having Imperial club privileges for tea time and happy hour snacks made my stay even better. However, the service was a bit unprofessional, but the staff at the reception desk were incredibly co-operative and made my stay super easy and very nice.

Rooms
9.0
The rooms with access to the aquaventure and royal pools were fantastic, and the breakfast included was a great bonus.
Service
8.0
The service was top-notch, especially from the reception desk staff who were very co-operative in assisting me throughout my stay.
Location
10.0
The property is just gorgeous from all angles, and the variety of restaurants on the avenues nearby added to the fantastic experience. It was the perfect location for me.
Dining
10.0
The dining options available were possibly the best I've ever had in a hotel. The variety of choices, from healthy options to indulgent treats, made my dining experience truly enjoyable.
Facilities
9.0
The facilities were excellent, offering everything I needed for a comfortable stay.
Samuel
United Kingdom, February  2024
7.6/10

We were thrilled that our room was changed to a more convenient location last minute. However, the lack of proper room preparation and some miscommunication took away from the experience. The one-bedroom apartment with an interlocking second room was not ideal and slightly dated for the price.

Rooms
7.0
The room change to a closer tower was extremely convenient, but the preparation was lacking due to the last-minute switch. The layout with the interlocking room as the second bedroom was not ideal, and the decor felt slightly dated for the price.
Service
8.0
The promise of a solution that never materialized was disappointing. However, the offer of a bigger suite with extra services and the overall excellent service from the staff made the stay memorable.
Location
8.0
The location was excellent, close to The Warehouse restaurant and convenient for visiting Imperial club tea and pre-dinner gatherings. However, it was a bit far from some attractions and very busy.
Dining
8.0
The dining experience was exceptional with a great variety of choices. However, the absence of Middle Eastern breakfast elements was surprising for a 5-star resort. Despite the quality, the dining area was understaffed during peak periods.
Facilities
7.0
The property offered a wide range of facilities, including room service, car hire, laundry, valet parking, and more. However, it seemed to be lacking in managing the dining area efficiently during busy times.
Christopher
United Kingdom, February  2024
8.0/10

Staying here was a mix of highs and lows. The location is convenient, but there are some service issues. The rooms are lovely, but the dining experience fell short of expectations.

Rooms
9.0
I stayed in a newly refurbished terrace suite, and it was fantastic. The high floor ensured a quiet stay away from the hustle below.
Service
7.0
The staff here were amazing and showed great understanding in a tough situation. However, there were moments where they seemed too pushy trying to upsell services.
Location
7.0
While the hotel has some restrictions and is a bit isolated in terms of nearby attractions, it's right by the beach which is a major plus.
Dining
8.0
The dining options in the Imperial Lounge and Saffron were fantastic, offering a wide variety. However, there were inconsistencies in the food quality in some areas.
Facilities
9.0
The hotel's facilities were top-notch, providing everything I needed for a comfortable stay.
Bruce
United States of America, February  2024
6.2/10

The hotel offers a clean and very good room experience, impeccably cleaned every day. However, there were issues with overcrowded facilities and long queues for check-in and at the facilities. The breakfast lacked gluten-free and dairy-free options, and the dinner buffet was overpriced with mainly Indian and Persian cuisine, especially for children.

Rooms
7.0
The room was clean and very good.
Service
5.0
Service was lacking, with rude behavior and long waiting lines during check-in.
Location
6.0
The location is on the Palm, a bit far from the city downtown, with reasonable taxi prices.
Dining
8.0
The breakfast was fantastic and the Imperial Club lounges offered great Chinese and Indian buffet options.
Facilities
Facilities were over crowded, not well managed.
James
United Kingdom, February  2024
8.4/10

My stay at the hotel was lovely. The room was beautiful, spacious, and had a VERY comfortable bed. The beachside location was perfect, and the dining experience was amazing. The facilities were top-notch.

Rooms
8.0
My room was basic but beautiful and spacious, with a VERY comfortable bed and great bathroom facilities. I also had a large balcony that I enjoyed.
Service
7.0
Location
9.0
The beachside location was perfect for a relaxing stay.
Dining
9.0
The dining experience was amazing, with a wide variety of delicious food. The best I have seen in a hotel so far.
Facilities
9.0
The hotel facilities were impressive and well-maintained.
Donald
United Kingdom, December  2023
8.4/10

The hotel provided an amazing experience with spacious rooms offering breathtaking views of both the palm trees and the ocean. The rooms were exactly as shown in the photos, offering plenty of activities to enjoy. However, some price inconsistencies were noticed.

Rooms
9.0
The room was amazing with nice scenery and exactly like in the photos.
Service
7.0
The service was a mix of positives and negatives. While the staff members were nice and polite, there were some billing issues with the snack bar charges. Security measures were top-notch.
Location
8.0
The location was very good, with great access to restaurants and facility offerings, though seating availability was limited.
Dining
9.0
The dining experience was excellent, offering a superb spread at various restaurants, but lacked some traditional Middle Eastern breakfast elements.
Facilities
9.0
The hotel offered excellent facilities, catering to a wide range of needs.
scenery views
inconsistent pricing
Bob
United States of America, October  2023
7.8/10

I loved the location of the hotel, right on iconic Palm Jumeirah and with a stunning long sandy beach. The staff were incredibly friendly, but unfortunately, the service fell short on a few occasions. The dining experience was amazing, offering a variety of delicious cuisines, although there were some service delays during busy times. The rooms had a damp smell, which was a downside, but the facilities were top-notch, especially the imperial club afternoon tea.

Rooms
6.0
Service
7.0
The staff at reception, breakfast, and the pool areas were so friendly and courteous.
Location
9.0
The location is outstanding, especially for families with children.
Dining
8.0
The dining options were amazing, with a chocolate fountain featuring 5 flavors of delicious chocolate.
Facilities
9.0
Top-notch facilities.
Phyllis
United Kingdom, October  2023
7.4/10

My stay at the hotel was delightful with big, beautifully decorated rooms offering a promising view every 15 minutes, although they lean on the expensive side. The service was top-notch, especially Sohail, who excelled in cleaning. The location was inviting and well-maintained, perfect for a quiet getaway but requiring taxis for attractions. Dining was pricey but organized well despite some compromise in quality.

Rooms
8.0
The rooms were spacious and beautifully decorated with amazing views.
Service
7.0
The service was impeccable, with a gentlemanly touch and exceptional cleaning, though some staff seemed unhappy.
Location
8.0
The location was fabulous, offering great facilities and restaurants, albeit requiring transport for Dubai attractions.
Dining
6.0
The dining experience was on the expensive side but well-organized, though it could see an improvement in quality.
Facilities
8.0
The facilities were great and well-maintained.
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Rooms and Guests2 Guest, 1 Room